Claim creation
Entry of ambulance transport claims with attention to levels of service, mileage, modifiers, and medical necessity.
- Emergency and non‑emergency transports
- Origin and destination coding
- Repetitive patient claim handling
Documentation review
Review of patient care reports and related documentation before claims are submitted to payers.
- Medical necessity narrative awareness
- Pickup and drop‑off details
- Signatures and supporting forms
Payer follow‑up
Monitoring of claims after submission and follow‑up on delays or denials.
- Insurance and government payers
- Denial tracking and analysis
- Support for secondary claims
Reporting
Regular summaries to help leadership see the status of billing and collections.
- Charges and payments over time
- Denial trends and themes
- Notes on documentation opportunities